Architectural Support of Enterprise Transformations: Insights from Corporate Practice

Enterprise architecture management (EAM) is considered to be a means to contribute to fundamental change (enterprise transformations) in organizations. Based on qualitative interview data, we investigate how EAM contributes to meeting the information needs of transformation managers during an enterprise transformation (ET). We identify the type of information EAM can provide to ET management. We further identify the activities conducted during ETs that foster information needs. Our results differentiate between information that EAM can provide, can partially provide, or cannot provide, to an ET effort.