Collaborative e-Business Process Modelling: A Holistic Analysis Framework focused on Small and Medium-Sized Enterprises

In this work, we propose a holistic analysis framework for collaborative e-Business process modelling approaches that takes into account the specific challenges small and medium-sized enterprises (SME) are facing with regard to modelling inter-organizational processes. Based on concepts of the management approach Balanced Scorecard (BSC)
four different perspectives are derived from empirical studies, conceptual research results and completed with modelling experiences of an EU-funded project. By considering concepts of Management Theories, Business Process Management (BPM) and Service-Oriented Architecture (SOA) paradigms, requirements for collaborative modelling approaches are presented according to the four perspectives financial, working process, innovation/ learning and user. Finally, a strategy map describes the complex interactions of the identified requirements between the perspectives.