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    AI in a Comparative Perspective: Linking Policy Formulation and Implementation
    (Informa UK Limited, 2025-09-02) ;
    Fuchs, Saskia
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    Demircioglu, Mehmet Akif
    This study examines the relationships between national artificial intelligence (AI), policy formulations (frames), and implementations (practices) across 27 countries. Using the structural topic modeling (STM) and frame analysis, it identifies three key policy frames: harnessing the potential of AI, capacity-building, and fostering AI governance. Trend analysis unveils shifting policy priorities, a declining emphasis on exploiting the potential of AI, and a growing focus on governance of AI, while the capacity-building frame remains consistent. This study further explores how the prevalence of these biometric frames correlate with national economic performance in the AI sector and progress in AI research and development.
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    Scopus© Citations 8
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    Scopus© Citations 12
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    Digital ethics: Global trends and divergent paths
    (Elsevier BV, 2025-09) ;
    Walker, Nora
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    Demircioglu, Mehmet Akif
    This study focuses on how government bodies address digital ethics in their policies. Using a structural topic model (STM), an automated text mining technique, we analyze 71 policy documents published between 2007 and 2022 by national governments and international governmental organizations (IGOs). Our analysis identifies 22 prominent topics clustered into three major themes: the development of responsible technologies, digital rights, and ethical governance. This study provides a comprehensive overview of these topics and themes, including major similarities among and differences between various policies. We reveal the evolution of these themes over time and discuss key elements in policies. While the findings suggest a consensus on core ethical principles guiding the development and uses of digital technologies, significant differences emerge between countries and IGOs regarding the specific topics addressed and the policy priorities. This study contributes to the digital ethics debate by providing a comprehensive overview of prevailing themes in government policies, highlighting both common ground and areas of divergence. We also discuss the implications of these findings and propose directions for future research.
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    Scopus© Citations 18
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    The political context of public sector innovation: A critical interpretive synthesis on Ukraine
    (Elsevier BV, 2025-09-20)
    Emre Cinar
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    Oksana Prodius
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    Ivan Sokoly
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    Sercan Ozcan
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    Innovation often sparks power struggles, redistributes resources, and challenges entrenched institutional legacies. Yet the role of power dynamics embedded in political contexts, particularly in non-Western countries, in shaping public sector innovation (PSI) has remained underexplored. This study addresses this gap by examining how power dynamics at multiple levels and critical junctures have shaped PSI trajectories over time in Ukraine. Drawing on historical institutionalism and using a context-specific critical interpretive synthesis of 84 studies from 1991 to 2022, we reveal how critical junctures intensified PSI and enabled new innovation priorities. However, these moments were deeply conditioned by existing power dynamics across international, national and subnational political levels. While some innovations contributed to the redistribution of power, others were stalled or fragmented owing to path dependencies. This study makes two primary theoretical contributions: first, it reconceptualizes political context as a dynamic, multilevel arena of vertical and horizontal power contestations that shapes PSI; second, it extends PSI theory by demonstrating how critical junctures operate as temporally bounded periods of constrained agency, cumulatively shaping innovation trajectories. These insights advance our understanding of the complex interplays between political contexts, power dynamics, and temporality in PSI.
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    Scopus© Citations 7
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    Digital innovation strategies in the public sector
    (Elsevier BV, 2025-06-17) ;
    Demircioglu, Akif
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    Mueller, Elena
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    Cinar, Emre
    Despite the increasing attention on digital innovations in the private sector, little is known about digital innovation strategies in the public sector. This knowledge gap is growing as public sector employees are increasingly embracing new digital tools and ideas. Drawing on rich qualitative data from practitioners in 25 cities across 18 countries, this study analyzes the digital innovation strategies pursued in the public sector, with specific attention placed on digital orientation and the foci of value creation activities. Extending the OECD's Observatory of Public Sector Innovation (OPSI) framework, we identify four distinct digital innovation strategies in the public sector: enhancement-oriented, anticipatory, adaptive, and persistent. Our findings reveal that enhancement-oriented and persistent strategies are the most prevalent, reflecting a strong focus on internal value creation through process optimization and long-term organizational change. In contrast, adaptive and anticipatory strategies are less common. We find a near-equal prevalence of incremental and transformational goals, indicating balanced strategic orientation. Our findings also suggest that practitioners often employ multiple strategies, reflecting the multifacetedness of driving digital innovation in the public sector. We provide valuable insights into various activities linked to the four identified innovation strategies, ending with a comprehensive discussion of our findings, conclusions, study limitations, and future research directions.
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    Scopus© Citations 29
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    Government-university collaboration on smart city and smart government projects: What are the success factors?
    Despite the widespread practice of cooperation between governments and universities on smart city and smart government projects, the factors influencing this cooperation are not well known. We explore government-university collaboration to illuminate four potential determinants of success in such projects: output, institutional, relationship, and framework factors. Using mixed methods, including a theoretically informed crisp-set qualitative comparative analysis methodology and thematic analysis of interviews and secondary data, we identify the causal relationships among these determinants and perceived success of government-university collaboration on smart city and smart government projects. We find that for a collaboration to be considered successful, all of these factors must be present and positive. In contrast, a negative assessment of even one of these factors is sufficient to evaluate the collaboration as unsuccessful.
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    Scopus© Citations 33
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    A Literature Review of Covid-19 Research: Taking Stock and Moving Forward
    (Informa UK Limited, 2024-04-04) ;
    Walker, Nora
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    Scopus© Citations 9
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    Strategically constructed narratives on artificial intelligence: What stories are told in governmental artificial intelligence policies?
    What stories are told in national artificial intelligence (AI) policies? Combining the novel technique of structural topic modeling (STM) and qualitative narrative analysis, this paper examines the policy narratives in 33 countries’ AI policies. We uncover six common narratives that are dominating the political agenda concerning AI. Our findings show that the policy narratives' saliences vary across time and countries. We make several contributions. First, our narratives describe well-grounded, supportable conceptions of AI among governments, and show that AI is still a fairly novel, multilayered, and controversial phenomenon. Building on the premise that human sensemaking is best represented and supported by narration, we address the applied rhetoric of governments to either minimize the risks or exalt the opportunities of AI. Second, we uncover the four prominent roles governments seek to take concerning AI implementation: enabler, leader, regulator, and/or user. Third, we make a methodological contribution toward data-driven, computationally-intensive theory development. Our methodological approach and the identified narratives present key starting points for further research.
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    The role of trust in the adoption of cooperative arrangement types in e-credentials markets
    The interest in digital identities has increased considerably in academia and practice in recent years. This can be seen by the many electronic identity projects worldwide and the numerous published studies that provide insightful narratives and descriptive case findings about success factors and barriers to the adoption of national authentication infrastructures. In this paper, we take a closer look to the role of trust on the design and implementation of a nation-wide e-credential market. We argue that trust in political and economic institutions can be an important factor to explain differences in the chosen cooperative arrangement which can range from monopolistic, purely state-controlled e-credential markets, to polypolistic, decentralized e-credential markets where also private vendors offer state recognized e-ID on their own or in partnership with the government. Following an inductive reasoning process, we develop three testable propositions which may inspire further empirical research and offer practitioners a new angle to rethink e-credential markets in the light of citizen trust in political and economic institutions.
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    The role of dynamic managerial capabilities and organizational readiness in smart city transformation
    (Elsevier, 2022-10) ;
    Mergel, Ines
    This study focuses on the dynamic managerial capabilities of smart city managers and the organizational readiness of a city administration required to drive smart city transformation. After reviewing the literature, we conducted semi-structured interviews with smart city managers in 40 smart cities. We identified five dynamic capabilities that effectively contribute to smart city transformation: seizing, sensing, innovation, integrative, and empowering capability. Our analysis also reveals that a city administration's organizational readiness plays a critical role in these transformative processes and relies on four factors: innovation readiness, resource readiness, a participatory and collective mindset, and strategic readiness. Based on our findings, we suggest a theoretical framework composed of 10 propositions that describe the mutual influences of these dynamic managerial capabilities and organizational readiness factors, together with their contributions to smart city transformation. We conclude with a discussion of the limitations and the implications for future research and practice.
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    Scopus© Citations 62