André Blondiau

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Blondiau

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Benefits of Professional Social Networks: Expectations and Design Implications for the Healthcare Domain

(York St. John University & University of Sheffield, 2015-06-25)
Sprenger, Michaela
;
Blondiau, Andre
;
Rohner, Peter
;
Mettler, Tobias
;
Bath, Peter
;
Spring, Hannah
;
Sen, Barbara

Social technologies are increasingly adopted across industries as they incorporate potential business value. Also the healthcare industry could profit from social technologies as the members of healthcare institutions have to be connected and collaborate with each other in order to reach their ambitious efficiency targets. Existing social networking sites like Facebook address the need of communication and information exchange but at the same time they are posing a challenge with regard to medical confidentiality and other privacy concerns. Taking a design science research perspective we identify current challenges of social networks for health professionals by analyzing existing social networking sites. These challenges are discussion points for qualitative in-depth interviews that focus on benefit expectations regarding professional social networks. At the end, seven design propositions for the design of social networks for health professionals are derived.

Type: conference paper

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/106266