Now showing 1 - 3 of 3
  • Publication
    Is There PAPA in Crowd Work? : A Literature Review on Ethical Dimensions in Crowdsourcing
    (IEEE, 2016-07-18)
    Durward, David
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    The phenomenon of crowdsourcing has emerged as a new pattern of digitally mediated collaboration. This novel socio-technical arrangement changes the organization of work as well as its general nature and takes place in information systems (IS) in which humans face many threats to their dignity. For this reason, the importance of ethical issues within this new form of employment arises. Hence, in this paper we focus on the ethical issues in crowd work – a perspective that has been largely neglected by current crowdsourcing research. We analyze recent crowdsourcing literature and extract ethical issues by following the PAPA (privacy, accuracy, property and accessibility of information) concept, a well-established approach in IS. The review focuses on the individual perspective of crowdworkers, which addresses their working conditions and benefits. Although, the literature review exhibits that there are PAPA dimensions in crowdsourcing, only few focus on the crowdworkers as individuals. Our findings contribute to further research in crowdsourcing by introducing an ethical framework and give practical insight into how to design sustainable and ethical crowd work.
    Scopus© Citations 16
  • Publication
    An Empirical Taxonomy of Crowdsourcing Intermediaries
    (Academy of Management, 2016) ;
    Durward, David
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    Zogaj, Shkodran
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    Crowdsourcing has drawn much attention from researchers in the past. Thus, there are already attempts to conceptualize and classify the phenomenon. All of the existing work has their merits; however they lack an overviewing perspective or meta-characteristic. They are conceptual in nature, lack theoretical grounding, and – most importantly – are not empirically validated. Hence, we develop an empirical taxonomy of crowdsourcing intermediaries embedded in the theory of two-sided markets. Collecting data from 100 intermediaries and performing cluster analysis, we identify five archetypes of crowdsourcing intermediaries: Micro-tasking, knowledge work, design competition, testing and validation as well as innovation. The taxonomy establishes a systematic and comprehensive overview of crowdsourcing intermediaries and thereby provides a better understanding of the basic types of crowdsourcing and its core functions. For practice, we provide decision support for crowdsourcers as well as crowdsourcees on which platform to be active on.
  • Publication
    Crowdsourcing in Software Development: A State-of-the-Art Analysis
    As software development cycles become shorter and shorter, while software complexity in-creases and IT budgets stagnate, many companies are looking for new ways of acquiring and sourcing knowledge outside their boundaries. One promising solution to aggregate know-how and manage large distributed teams in software development is crowdsourcing. This paper analyzes the existing body of knowledge regarding crowdsourcing in software development. As a result, we propose a fundamental framework with five dimensions to structure the existing insights of crowdsourcing in the context of software development and to derive a research agenda to guide further research.