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    Diversity by Choice : Applying a Social Cognitive Perspective to the Role of Public Service Media in the Digital Age
    Hopes for a new abundance of diverse media content have long been tied to the rise of the Internet. Ensuring diversity remains a fundamental objective of media policy. However, media policy is still largely focused on public service media. In this article, we introduce a new theoretical perspective to inform media policy, focusing on the concept of diversity experience and users' motivation, awareness, and ability to seek diverse content in a transforming media environment. We argue that our understanding of and regulatory approaches to media pluralism must be adapted to technological advances. Based on social cognitive theory, we propose an extension of the diversity debate by considering user cognition. We analyze challenges to users' diversity experiences on a motivational, perceptual, and capability level. Given the (over)abundance of content available online, users must be willing and able to seek out diverse and serendipitous information. We derive a user-centric approach to media pluralism and diversity. Based on this framework, we outline criteria for changing the role of public service media in the digital age to focus on empowering users to actually experience media diversity.
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    Stress 2.0 : Social Media Overload among Swiss Teenagers
    Technostress and information overload are serious challenges of the information age. An alarming number of people exhibit dangerously intensive media consumption, while Internet and mobile phone addictions are a widespread phenomenon. At the same time, new media overexposure among young people is understudied, even more so when social network sites are concerned. Our study explores how feelings of overexposure and stress relate to the self-expressive needs of teenagers, made explicit through their digital interactions. It presents and discusses the results of a large-scale survey conducted during an exhibition on media overload in Berne, Switzerland. A total of 6989 adolescents provided answers on their media overload and stress. Through a quantitative analysis, significant factors fostering and inhibiting SNS overload are found.
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    Swipe Right: An Exploration of Self-Presentation and Impression Management on Tinder
    (International Communication Association (ICA), 2016-06-10) ; ;
    Gouderjaan, Marjolein
    The emergence of Location-Based-Real-Time-Dating (LBRTD) apps such as Tinder, has introduced a new way for users to get to know potential partners nearby. The design of the app represents a departure from "oldschool" dating sites as it leaves plenty of space for pictures, but only minimal room for self-description. This might change the way individuals decide to portray themselves as their real, ideal or ought-to self. Based on empirical data collected in the Netherlands, we try to assess how Tinder users present themselves, exploring at the same time the impact of their personality and their motives of use.
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    Over-exposed portraits : Technology overload and the identities of the young
    (University of Antwerp, 2013-03-20) ; ;
    Technostress and information overload represent serious challenges of the Information Age. An alarming number of people exhibit dangerously intensive media consumption, while Internet and mobile phone addictions are a widespread phenomenon, especially among teens. Despite increasing evidence for technostress and information overload within the literature, the consequences of new media overexposure on young individuals are so far understudied. When it comes to Social Network Sites (SNS), in particular, only limited research has been conducted on the causes and effects of excessive use and perceived overexposure. The value of social media for identity experimentation, construction and negotiation has been widely covered in research: the aim of our study is to explore how feelings of overexposure and stress relate to the self-expressive needs of teenagers, made explicit through their digital interactions. In this contribution we present and discuss the results of a large-scale survey conducted during an exhibition on media overload in Berne, Switzerland: a total of 6989 adolescents provided answers on their media overload and stress. Through a quantitative analysis, significant factors fostering and inhibiting SNS overload are found. Our results are discussed considering their meanings for the digital identities of teenagers, and for their well-being online.
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    Trusted Surprises? : Antecedents of Serendipitous Encounters Online
    (ICA International Communication Association, 2013-06-19) ; ;
    The concept of Serendipity, i. e. a useful discovery emerging out of chance encounters, has been increasingly discussed with the rise of personalized search and social media. Little is known, however, about what generates Serendipity, supporting the "accidental sagacity" of individuals. In the present paper, we explore the conditions and dimensions of Serendipity from a quantitative standpoint, relying on data from a representative survey conducted in Switzerland in 2012 (N=1002). Through a Structural Equation Model, we enrich current research on Serendipity by providing quantitative support to the theory, and by including elements which relate to individuals, rather than to the Internet structure, thereby expanding the debate on the effects of personalization on innovation and creativity.
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