Improving Problem-Solving Skills with Smart Personal Assistants: Insights from a Quasi Field Experiment
Type
conference paper
Author(s)
Winkler, Rainer
;
Büchi, Claudio
;
Söllner, Matthias
Abstract (De)
Problem-solving skills are considered one of the most important learning goals for life. Therefore, educational institutions should help learners gain these skills despite organizational and financial restrictions. Even though there exists a growing body of
research about the design and use of Smart Personal Assistants, such as Google’s Assistant or Amazon’s Alexa, little is known about their ability to help learners improve their problem-solving skills. Using a mixed-method approach, we investigate the value
of newly emerging Smart Personal Assistants to improve long-term problem solving skills with the help of a pre- and post-test quasi field experiment in a second grade class of a vocational business school in Switzerland. The results indicate that groups interacting with Smart Personal Assistants show significantly better problem-solving skills compared to learners using paper-based support explained by changing learning processes. Our study contributes to existing intelligent tutoring system and technology-enhanced scaffolding research.
research about the design and use of Smart Personal Assistants, such as Google’s Assistant or Amazon’s Alexa, little is known about their ability to help learners improve their problem-solving skills. Using a mixed-method approach, we investigate the value
of newly emerging Smart Personal Assistants to improve long-term problem solving skills with the help of a pre- and post-test quasi field experiment in a second grade class of a vocational business school in Switzerland. The results indicate that groups interacting with Smart Personal Assistants show significantly better problem-solving skills compared to learners using paper-based support explained by changing learning processes. Our study contributes to existing intelligent tutoring system and technology-enhanced scaffolding research.
Language
English
HSG Profile Area
SoM - Business Innovation
Publisher
ACM Digital
Publisher place
Munich
Event Title
ICIS Interantional Conference on Information Systems
Event Location
Munich
Event Date
December 15-18
Eprints ID
258543
File(s)![Thumbnail Image]()
Name
ICIS2019_Submission_Improving problem-solving skills_manuscript_final.pdf
Size
773.39 KB
Format
Adobe PDF
Checksum (MD5)
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