User Roles on Peer-to-Peer Sharing Platforms: A Critical Review of the Literature and Recommended Remedies
Type
conference paper
Date Issued
2020
Author(s)
Abstract
The success of sharing platforms such as Airbnb and Uber sparked interests in research, practice, and legislation in equal measures. However, studies about user roles on sharing platforms are very heterogeneous and have yet not dived into the theoretical complexity of these roles. In order to prevent incomparability of results and scattered theory building, this study reviews existing literature and identifies flaws in terminology and conceptualization of user roles and in applied measurement approaches. We discuss why these flaws matter and how they can be resolved. Finally, we propose a research agenda and emphasize to study the role of the prosumer, why different user roles lead to differences in constructs, and how the transition of user roles takes place.
Language
English (United States)
HSG Classification
contribution to scientific community
Refereed
Yes
Event Title
Hawaii International Conference on System Sciences
Event Location
Hawaii, US
Subject(s)
Division(s)
File(s)![Thumbnail Image]()
Name
Hermes et al._2020 HICSS.pdf
Size
507.44 KB
Format
Adobe PDF
Checksum (MD5)
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