Modeling Collaborative e-Business Processes in SME environments
Journal
Journal of Information Science and Technology
ISSN
1545-0287
Type
journal article
Date Issued
2008-07-01
Author(s)
Hoyer, Volker
Abstract
Introducing process orientation to overcome the functional-oriented organizational structure was the main concern within enterprise during the last decade. The next wave of process-oriented enterprises deals with cross-organization business processes characterized by high automation effort and supported by a wide penetration of e-Business technologies. In this work, we analyze the requirements of modeling collaborative e-Business processes taking into account the specific challenges Small and Medium-sized Enterprises (SMEs) are facing with. A designed analysis framework based on the Balanced Scorecard (BSC) concept structures the indicators in four different perspectives: financial, working process, innovation/ learning and user. The complex interactions of the identified requirements between the perspectives are described in a strategy map highlighting the importance of the actual user in the modeling activities of cross-organizational business processes. According to the designed analysis framework, existing modeling approaches are evaluated. In addition, a case study leverages the findings of the importance focusing on the end-user requirements in context of modeling collaborative e-Business processes in SME environments.
Language
English
Keywords
Modeling Collaborative e-Business Processes
Small and Medium-sized Enterprises
Analysis Framework
Internet of Services (IoS)
GENESIS
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Information Institute
Publisher place
Las Vegas, NV
Volume
5
Number
46
Start page
59
Subject(s)
Division(s)
Eprints ID
46022
File(s)![Thumbnail Image]()
Name
Chapter-3.pdf
Size
383.72 KB
Format
Adobe PDF
Checksum (MD5)
331c90f39d66535c6f784b8f43413e3e