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Details

Customer experience measurement: implications for customer loyalty

Journal
Handbook of Research on Customer Loyalty
Type
Book chapter
Date Issued
2022-07-19
Author(s)
Villarroel Ordenes, Francisco
;
Díaz Solis, David
;
Dennis Herhausen  
DOI
10.4337/9781800371637.00013
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Edward Elgar Publishing
Official URL
https://research.vu.nl/en/publications/afeb1c66-0aa7-4cd7-9ab6-8bf2a7192867
URL
https://alexandria.unisg.ch/handle/20.500.14171/140172
Subject(s)

business studies

Division(s)

IMC – Institute for M...

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