Customer Relationship Management and European Service Providers: Empirical investigation into the fundamental links associated with customer relationship management, as well as differences across nations and industries
Type
conference paper
Date Issued
2002-09-29
Author(s)
Editor(s)
Mattern, Friedemann
Naghshineh, Mahmoud
Language
English
HSG Classification
not classified
Refereed
No
Start page
649
End page
672
Pages
24
Event Title
10th International Colloquium in Relationship Marketing conference (ICRM)
Event Location
Kaiserslautern
Event Date
29.09.-02.10.2002
Subject(s)
Division(s)
Eprints ID
42476