Sketching as a Tool for Knowledge Management : An Interdisciplinary Literature Review on its Benefits
ISBN
978-1-4503-0732-1
Type
conference paper
Date Issued
2011-09-07
Author(s)
Abstract
In this paper, we review the benefits of sketching or ad-hoc, collaborative hand drawings for knowledge creation, knowledge sharing, and knowledge documentation. We have conducted a comprehensive literature review in the fields of design, psychology, and computer science that documents the multiple advantages of sketch-based approaches for managing knowledge in organizations, especially on the team-level. We argue for the complementary use of this 'low-tech knowledge management' approach with existing digital infrastructures and tools. The article concludes with a set of propositions for practitioners regarding the use of sketching in different knowledge management contexts and with implications for future research in this area.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies
Publisher
ACM
Publisher place
New York
Start page
6
Event Title
11th International Conference of Knowledge Management (I-KNOW)
Event Location
Graz
Event Date
07.-09.09.2011
Subject(s)
Division(s)
Eprints ID
142358