Multiple-Case Analysis on Governance Mechanism of Multi-Sided Platforms
Type
conference paper
Date Issued
2016
Author(s)
Abstract
The concept of multi-sided platforms (MSPs) plays an important role in the environment of companies with internet-based business models. In the recent years several new platforms emerged and disrupted long-established companies. Prominent examples are Uber or Airbnb, challenging the taxi and accommodation industry. The centerpiece of MSPs is the platform governance which orchestrates the communication between the involved parties. As this communication is crucial for each platform, this paper aims to analyze six different MSPs in terms of platform governance to identify how different mechanisms are implemented in practice and which tradeoffs different implementation strategies cause. The paper starts with a literature review to determine the state of research on platform governance mechanisms and synthesizes the results. After that, a multiplecase study is conducted to identify how the different companies implemented each dimension of platform governance. In a final step cross-case conclusions are drawn to highlight important tradeoffs, for example that centralized governance models offer a high degree of control in exchange for less user involvement and transparency when implementing governance mechanisms differently.
Language
English (United States)
HSG Classification
contribution to scientific community
Refereed
Yes
Event Title
Multikonferenz Wirtschaftsinformatik
Event Location
Ilmenau, Germany
Subject(s)
Division(s)
File(s)![Thumbnail Image]()
open.access
Name
Hein et al. - 2016 - Multiple-Case Analysis on Governance Mechanisms of.pdf
Size
1.15 MB
Format
Adobe PDF
Checksum (MD5)
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