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  4. Detecting Receptivity for mHealth Interventions in the Natural Environment
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Detecting Receptivity for mHealth Interventions in the Natural Environment

Journal
Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies
ISSN
2474-9567
Type
journal article
Date Issued
2021
Author(s)
Mishra, Varun
;
Künzler, Florian
;
Kramer, Jan-Niklas
;
Fleisch, Elgar
;
Kowatsch, Tobias  
;
Kotz, David
Abstract
Just-In-Time Adaptive Intervention (JITAI) is an emerging technique with great potential to support health behavior by providing the right type and amount of support at the right time. A crucial aspect of JITAIs is properly timing the delivery of interventions, to ensure that a user is receptive and ready to process and use the support provided. Some prior works have explored the association of context and some user-specific traits on receptivity, and have built post-study machine-learning models to detect receptivity. For effective intervention delivery, however, a JITAI system needs to make in-the-moment decisions about a user’s receptivity. To this end, we conducted a study in which we deployed machine-learning models to detect receptivity in the natural environment, i.e., in free-living conditions. We leveraged prior work regarding receptivity to JITAIs and deployed a chatbot-based digital coach – Ally – that provided
physical-activity interventions and motivated participants to achieve their step goals. We extended the original Ally app to include two types of machine-learning model that used contextual information about a person to predict when a person is receptive: a static model that was built before the study started and remained constant for all participants and an adaptive model that continuously learned the receptivity of individual participants and updated itself as the study progressed. For comparison, we included a control model that sent intervention messages at random times. The app randomly selected a
delivery model for each intervention message. We observed that the machine-learning models led up to a 40% improvement in receptivity as compared to the control model. Further, we evaluated the temporal dynamics of the different models and observed that receptivity to messages from the adaptive model increased over the course of the study.
Language
English
Keywords
Receptivity
Intervention
Interruption
Mobile Health
Engagement
HSG Classification
contribution to scientific community
Refereed
Yes
Volume
5
Number
2
Start page
1
End page
24
Official URL
https://doi.org/10.1145/3463492
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/111181
Subject(s)

computer science

health sciences

Division(s)

MED - School of Medic...

Contact Email Address
tobias.kowatsch@unisg.ch
Eprints ID
268525
File(s)
Thumbnail Image
Name

3463492.pdf

Size

845.22 KB

Format

Adobe PDF

Checksum (MD5)

436bb0269f3293b890d1163af48286f2

Support
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