Diversity and conflict in teams: a contingency perspective
Journal
European Journal of International Management
ISSN
1751-6757
ISSN-Digital
1751-6765
Type
journal article
Date Issued
2010-05-31
Author(s)
Puck, Jonas
;
Neyer, Anne-Katrin
;
Dennerlein, Tobias
Abstract
Diverse teams are becoming widespread in the workplace. However, previous research shows that many organisations fail to successfully manage diversity. Using survey data collected from 27 teams in ten different countries, we investigate the link between team diversity and intra-team conflicts. Building on a contingency approach, we analyse moderating effects of the surrounding organisational context of teams, namely organisational supportiveness and openness. The results of our quantitative study show that the diversity-conflict relation strongly depends on a team's context. This presents interesting alleys for future research and leads to implications for practice regarding the design of a team's context.
Language
English
Keywords
diversity
conflict
teams
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Inderscience
Publisher place
Geneva
Volume
4
Number
4
Start page
417
End page
439
Pages
23
Subject(s)
Division(s)
Eprints ID
55828