Developing a gaming tool for improving service-related performance outcomes
Type
conference paper
Date Issued
2007-09-24
Author(s)
Puetz, Felix
;
Fischer, Thomas
;
Wuttke, Susanne
;
Gebauer, Heiko
;
Jones, Lee
Language
English
Keywords
service performance
service game
gaming tool
performance improvement
HSG Classification
not classified
Refereed
Yes
Event Title
Learning with games 2007
Event Location
Sophia Antipolis, France
Event Date
24.-26.09.2007
Subject(s)
Division(s)
Eprints ID
40569