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Efficient Quality Management for Human-Based Electronic Services
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Efficient Quality Management for Human-Based Electronic Services
Type
conference paper
Date Issued
2010-06-10
Author(s)
Kern, Robert
Bauer, Cordula
Thies, Hans
Satzger, Gerhard
Language
English
HSG Classification
contribution to scientific community
Refereed
No
Publisher
R.H. School of Business/University of Maryland
Publisher place
College Park
Event Title
19th Annual Frontiers in Service Conference
Event Location
Karlstad, Sweden
Event Date
10.-13.06.2010
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/96337
Subject(s)
business studies
Division(s)
MCM -Institute for Me...
Eprints ID
69189