Conceptualizing and Analyzing Business Ecosystem Service Offerings
Journal
Proceedings of the 54th Hawaii International Conference on System Sciences , 2021
Type
conference paper
Date Issued
2021-01
Author(s)
Abstract (De)
Business ecosystems are dynamic structures of various actors who co-create value. By combining complementary and substitute services, these actors create integrated offerings. This paper proposes a conceptual model which supports the analysis of ecosystems by de- composing the offering into distinct modules. Each mod- ule represents a beneficiary-provider duality with a specific value proposition and activities to be performed. It further describes, how different service modules con- tribute and may change the network-level purpose. The research follows design science and was facilitated in a consortium setup to integrate practitioners’ insights. The paper contributes by developing design principles for a service configuration model, identifying relevant activities to describe service creation, providing a logic to configure distinct services into a whole, and introducing the concept of substitutes into the discussion.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Event Title
Hawaii International Conference on System Science
Event Location
Hawaii (virtual)
Subject(s)
Division(s)
Eprints ID
261989
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Name
0598.pdf
Size
733.03 KB
Format
Adobe PDF
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