The Loyalty of Dissatisfied Customers

Type
conference paper
Date Issued
2000-01-01
Author(s)
;
Huber, Frank
;
Johnson, Michael
;
Vollmer, Ingrid
Language
English
HSG Classification
not classified
Refereed
No
Book title
Proceedings of the Association of Economic Psychology
Start page
476
End page
479
Pages
4
Event Title
Association of Economic Psychology
URL
Subject(s)

other research area

Division(s)

ICI - Institute for C...

Eprints ID
2763