Platform Design with Design Thinking and Scrum: An Experience Report from Deutsche Bundesbank
Series
Progress in IS
Type
book section
Date Issued
2022
Author(s)
Editor(s)
Abstract (De)
In this experience report, we describe how we leveraged a combination of Design Thinking and Scrum to develop a new eBusiness-Platform at Deutsche Bundesbank. We summarize our research protocol and share key takeaways both regarding our specific project context and considering similar undertakings in a public sector organization embedded in a complex and highly regulated environment. We outline critical success factors and show how to introduce Design Thinking by engaging the end user in the design and co-creation of a new platform. Additionally, we point out how the interaction between Design Thinking, Scrum, and other methods led to different stages of prototypes to realize the vision of a user-centric, state-of-the-art eBusiness-Platform delivering reliable, secure, and transparent services to external customers and internal business experts alike.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Book title
Design Thinking for Software Engineering
Publisher
Springer Cham
Eprints ID
266657