The Impact Of Voice Interfaces On Strategic Misreporting During Self-Disclosure
Journal
European Conference on Information Systems
Type
conference paper
Date Issued
2026-06-15
Author(s)
Abstract
Voice interfaces are increasingly used for large-scale data collection, such as virtual health checkers, where users disclose personal information. Yet, they may shape self-reports differently than text. Heightened social presence and immediacy of the interaction can foster impression management while reducing time for deliberation. We test whether speaking versus typing changes strategic misreporting in a between-subjects experiment (N = 155) where participants disclosed health behaviors via voice or text interfaces. Voice reduced self-enhancing reports on positively valenced items, suggesting potential strategic misreporting in text conditions. For negatively valenced items, differences were not significant, suggesting more careful deliberation in reporting. However, mediation analyses suggest that lower perceived control in voice can indirectly increase reporting of undesirable behaviors, with signs of gender heterogeneity. Guilt as a potential factor did not show signs of mediation. Based on our results, we discuss design implications and theoretical contributions on modality, control, and strategic misreporting.
HSG Classification
contribution to scientific community
Refereed
Yes
Event Title
European Conference on Information Systems
Event Location
Milan, Italy
Event Date
15-17 June 2026
Subject(s)
Division(s)
File(s)![Thumbnail Image]()
open.access
Name
GrauZierauBlohm_ECIS_2026.pdf
Size
501.42 KB
Format
Adobe PDF
Checksum (MD5)
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