Improving Mobile IS Acceptance: A Business Perspective
ISBN
978-90-393-6112-2
Type
conference paper
Date Issued
2013-06-06
Author(s)
Research Team
IWI1
Abstract
This article proposes a configuration model for tailoring management support systems (MSS) to managers' day-to-day interactions with IS when they are mobile and their perceived usefulness in doing so. Clustering possible characteristics yields different use situations. Configuring MSS to these use situations, we apply the selection of smart devices and associated information media covering PDF reports extracted from the MSS, access to MSS via web browsers, and apps. Our research model is based on findings from a literature review. Using results from an expert focus group, enhanced with experience from practice we gathered in one-on-one manager interviews, we do not only generate situated variants for managers' mobile IS use, but also evaluate our plea for a situated IS design with the four findings. The handier devices are, the more they are used for frequent, but short interactions; semi-business apps make MSS smarter; apps can handle managers' mobile offline challenge; tablets have created their own use case for business in three ways as an advanced PDF reader, an electronic typewriter for more complex emailing especially with attached office documents, and for simple ad-hoc analysis on the fly.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 21st European Conference on Information Systems (ECIS 2013)
Publisher
Association for Information Systems
Publisher place
AIS Electronic Library (AISeL)
Start page
1
End page
12
Pages
12
Event Title
21st European Conference on Information Systems (ECIS) 2013
Event Location
Utrecht, Netherlands
Event Date
06.-08.06.2013
Official URL
Subject(s)
Division(s)
Eprints ID
223787