Critical Success Factors of Global Enterprise Resource Planning Programmes: An Empirical Model Based on Expert Interviews
ISBN
978-952-60-3574-1
Type
conference paper
Date Issued
2011-06-09
Author(s)
Seidel, Gunter
;
Back, Andrea
Editor(s)
Tuunainen, Virpi
Nandhakumar, Joe
Rossi, Matti
Soliman, W.
Research Team
IWI3
Abstract
The number of companies operating globally is constantly increasing. In order for these companies to operate globally, they require a global view of processes and their implementation in global enterprise resource planning (ERP) systems. These ERP systems allow to integrate an organization's information sources and to harmonize its processes across multiple sites and countries.But, not all global ERP programmes are successfully implemented. Some implementation projects fail in terms of classical project tracking, e.g. slippage of roll-out dates, budget overruns or missed qualitative objectives, while others fail more severely in their business impact, e.g. intended business benefits are not achieved including process standardization, process automation and asset carryingcost reduction.To reduce the number of failed ERP programs, their critical success factors have been investigated but reports of these are not sufficiently comprehensive for global programmes as multi-national operations generate aspects that need to be addressed for success.This study explores the critical success factors of global ERP programmes and derives a predictive model of success. Use of this model may aid companies in developing effective global ERP programmes.
Language
English
Keywords
Enterprise Resource Planning
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 19th European Conference on Information Systems
Publisher
Aalto University, School of Economics
Publisher place
Helsinki
Start page
1
End page
12
Pages
12
Event Title
19th European Conference on Information Systems (ECIS) 2011
Event Location
Helsinki, Finland
Event Date
09.-11.06.2011
Official URL
Subject(s)
Eprints ID
214386
File(s)![Thumbnail Image]()
Name
AIS41.pdf
Size
104.78 KB
Format
Adobe PDF
Checksum (MD5)
c99191fba6e0a05e67e1ef00c41756df