Supplier Relationship Management in Health Care: A Case Study in the Context of Health Care
Journal
Journal of Theoretical and Applied Electronic Commerce Research (JTAER)
ISSN
0718-1876
Type
journal article
Date Issued
2009-12-01
Author(s)
Research Team
IWI1
Abstract
Supplier Relationship Management (SRM) plays an important role in the reduction of costs and the optimization of performance in industrial enterprises. Despite enormous investments in innovation, the health care sector has not experienced fundamental change yet. However, increased market dynamics and the implementation of economic principles will force health service providers to optimize cost structures as well as effectiveness and efficiency of business relationships. This paper reviews the current state of the art in the field, translates and amends the current findings for the health care context, and presents a case study illustrating the impact of the implementation of SRM principles in a leading Swiss hospital.
Funding(s)
Language
English
HSG Classification
not classified
Refereed
Yes
Publisher
Universidad de Talca / Facultad de Ingeniería
Volume
4
Number
3
Start page
58
End page
71
Pages
14
Subject(s)
Division(s)
Eprints ID
214585
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open.access
Name
mettler_rohner_p5.pdf
Size
283.84 KB
Format
Adobe PDF
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