Global industrialisation of information-intensive services: a reference architecture for electronic business media
Journal
International Journal of Product Lifecycle Management
ISSN
1743-5110
ISSN-Digital
1743-5129
Type
journal article
Date Issued
2008-10-01
Author(s)
Schroth, Christoph
Abstract
The relentless march of improvements in the cost-performance ratio
of information technology today, facilitates the provision and consumption of Electronic Information-Intensive Services (EIIS) across company boundaries. However, existing products and services exhibit both managerial and technological weaknesses. Therefore, new concepts are required to facilitate a comprehensive industrialisation of cross-organisational EIIS. In this work, we present and thoroughly discuss a modular, service-oriented reference architecture for electronic business media which allows for realising ‘Lean' management and implementation of cross-organisational collaboration. Based on the IEEE Recommended Practice for Architectural Description, in combination with the St. Gallen Media Reference Model, this reference architecture provides four main views: community (structural organisation), process (process-oriented organisation), services and infrastructure. By applying this reference architecture to the case of public administration in Switzerland, we show its potential to realise a ‘Lean' organisation and implementation of cross-organisational electronic collaboration.
[http://www.inderscience.com/browse/index.php?journalCODE=ijplm]
[http://www2.computer.org/portal/web/buildyourcareer/fa008]
[http://ieeexplore.ieee.org/iel5/6294/4216095/04216107.pdf]
of information technology today, facilitates the provision and consumption of Electronic Information-Intensive Services (EIIS) across company boundaries. However, existing products and services exhibit both managerial and technological weaknesses. Therefore, new concepts are required to facilitate a comprehensive industrialisation of cross-organisational EIIS. In this work, we present and thoroughly discuss a modular, service-oriented reference architecture for electronic business media which allows for realising ‘Lean' management and implementation of cross-organisational collaboration. Based on the IEEE Recommended Practice for Architectural Description, in combination with the St. Gallen Media Reference Model, this reference architecture provides four main views: community (structural organisation), process (process-oriented organisation), services and infrastructure. By applying this reference architecture to the case of public administration in Switzerland, we show its potential to realise a ‘Lean' organisation and implementation of cross-organisational electronic collaboration.
[http://www.inderscience.com/browse/index.php?journalCODE=ijplm]
[http://www2.computer.org/portal/web/buildyourcareer/fa008]
[http://ieeexplore.ieee.org/iel5/6294/4216095/04216107.pdf]
Language
English
Keywords
Cross-organisational collaboration; Global; Internet of Services; Lean
Service Management; Service-oriented Architectures; SOA
Service Management; Service-oriented Architectures; SOA
INTERNET OF SERVICES
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Inderscience Enterprises
Publisher place
Olney, Bucks.
Volume
3
Number
2-3
Start page
191
End page
210
Pages
20
Subject(s)
Eprints ID
46436