Visual Representations as Carriers and Symbols of Organizational Knowledge
ISBN
978-1-4503-0732-1
Type
conference paper
Date Issued
2011-09-07
Author(s)
Abstract
In this paper, we conceptualize visual representations (e.g., sketches, CAD drawings, and prototypes) as 'artifacts of knowing' serving the purposes to share, transform, and symbolize organizational knowledge. First, we propose a comprehensive definition of visual representations by integrating insights from the literature domains of knowledge management and organizational culture. Building on the reviewed literature, we then develop a conceptual framework that articulates the visualization process in terms of a cyclical pathway between the formats (e.g., from sketches to prototypes) and the functions (e.g., from knowledge sharing to knowledge symbolization) of visual representations. After suggesting managerial recommendations for the use of visual representations in organizational knowledge management, we conclude our paper by pointing out the limitations of the current literature, and by suggesting directions for future research on visual knowledge management.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies
Publisher
ACM
Publisher place
New York
Start page
7
Event Title
11th International Conference of Knowledge Management (I-KNOW)
Event Location
Graz
Event Date
07.-09.09.2011
Subject(s)
Division(s)
Eprints ID
142359