Sound from silence: On listening in organizational learning
Journal
Human Relations
ISSN
0018-7267
ISSN-Digital
1741-282X
Type
journal article
Date Issued
2005-01-01
Author(s)
Abstract
One of the central challenges for organizational learning at an intersubjective level has been proposed in terms of developing a shared language as a prerequisite for shared understanding in a community. In this respect, social learning theory suggests communities of practice as loci, and discourse as the medium of such learning. Rather than knowledge acquisition, social learning refers to identity formation through competent participation in a discursive practice. Listening as a central, yet so far neglected, element of discursive practice involves the constitution of a relational basis that allows for intersubjective meaning generation. We suggest listening as a condition for the possibility of social learning and illustrate our suggestion with an empirical case. We discuss the implications of our argument for organizational and social learning as well as its broader relevance.
Language
English
Keywords
listening
organizational learning
phenomenology
social
learning
learning
HSG Classification
contribution to scientific community
Refereed
Yes
Publisher
Sage Publ.
Publisher place
Thousand Oaks, Calif.
Volume
58
Number
1
Start page
115
End page
138
Pages
24
Subject(s)
Division(s)
Eprints ID
20342