Closing the Loop: Evaluating a Measurement Instrument for Maturity Model Design
ISBN
978-0-7695-5670-3
Type
conference paper
Date Issued
2016
Author(s)
Editor(s)
Bui, Tung X.
Sprague, Ralph H.
Research Team
IWI1
Abstract
To support the systematic improvement of business intelligence (BI) in organizations, we have designed and refined a BI maturity model (BIMM) and a respective measurement instrument (MI) in prior research. In this study, we devise an evaluation strategy, and evaluate the validity of the designed measurement artifact. Through cluster analysis of maturity assessments of 92 organizations, we identify characteristic BI maturity scenarios and representative cases for the relevant scenarios. For evaluating the designed instrument, we compare its results with insights obtained from in-depth interviews in the respective companies. A close match between our model's quantitative maturity assessments and the maturity levels from the qualitative analyses indicates that the MI correctly assesses BI maturity. The applied evaluation approach has the potential to be re-used in other design research studies where the validity of utility claims is often hard to prove.
Language
English
HSG Classification
not classified
Refereed
No
Book title
HICSS 2016
Publisher
IEEE Computer Society
Publisher place
Washington, DC, USA
Start page
4444
End page
4453
Pages
10
Event Title
49th Hawaii International Conference on System Sciences (HICSS)
Event Location
Kauai, Hawaii, USA
Event Date
05.-08.01.2016
Subject(s)
Division(s)
Eprints ID
246988