A First Perspective on Requirements of New-Generation Managers for Collaboration Technology to be Integrated into Management Support Systems
Type
conference paper
Date Issued
2013-12-15
Author(s)
Editor(s)
Johnson, R. and Djamasbi
Research Team
IWI1
Abstract
Companies today are mostly populated by new-generation managers-consisting of digital natives and digital immigrants. New-generation managers have expanded their role in operations and have to make decisions faster than in the past. Management support systems (MSS) serve as managers' central, hands-on, day-to-day source of information. Thus, the present situation is favorable for redesigning MSS in two respects: On the one hand, new-generation managers' faster decision making is driving a new demand for self-service MSS. Unlike earlier MSS, self-service MSS accommodate individual user preferences and increasingly enable managers to operate MSS themselves. On the other hand, as companies become larger and more dispersed, face-to-face meetings and even telephone calls become less practical, but new collaboration technology is becoming increasingly important.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
SIGHCI 2013 Proceedings
Publisher
AIS Electronic Library (AISeL)
Start page
2
Event Title
The Twelfth Annual Pre-ICIS Workshop on HCI Research in MIS AMC SIGHCI
Event Location
Milan, Italy
Event Date
15.12.2013
Subject(s)
Division(s)
Eprints ID
241952