Production Planning for IT-Service Providers: an ERP-based concept
Type
conference paper
Date Issued
2008-12-03
Author(s)
Research Team
IWI4, IIM
Abstract (De)
Due to the pressure of rising costs and an increase in customer orientation, IT-service providers are forced to professionalize their operations (IT-Production). Using Enterprise Resource Planning (ERP) systems common in real goods production allows to take advantage of planning functions and integrated data management. Since the production planning of IT-Production cannot be addressed by standard ERP functions, an extended concept for an MRP II based production planning and control approach for IT-service providers is developed. For this purpose, the production of a Swiss service provider is analysed and requirements are derived.
Language
German
Keywords
CCIIM
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the Nineteenth Australasian Conference on Information Systems (ACIS 2008)
Publisher
University of Canterbury
Event Title
19th Australasian Conference on Information Systems (ACIS)
Event Location
Keystone, CO
Subject(s)
Division(s)
Eprints ID
67435