Linking Service- and Capability-Driven Design - Towards a Framework for Designing Digital Businesses
ISBN
978-3-86360-132-4
Type
conference paper
Date Issued
2016-03-09
Author(s)
Editor(s)
Nissen, Volker
Stelzer, Dirk
Straßburger, Steffen
Fischer, Daniel
Research Team
CC CDQ
Abstract
The digitization of the economy and society requires enterprises from all industries to revisit their business models and prepare their organizations for the digital age. The design of "smart" products and services, the involvement of prosumers, and the intensifying interconnection of supply chains are signs of this transformation. Each of these scenarios builds on improved availability and interchangeability of data. In order to successfully transform their business and be able to develop valuable new services, companies require methodological help. To address this need, this paper proposes a service-capability design framework for digital businesses. The framework is developed theoretically based on the literature and earlier research and consists of a meta-model and a high-level reference model. The framework is retroactively applied to a real-world digital use case to demonstrate its validity.
Funding(s)
Language
English
Keywords
digitization
digital business model
capability modeling
capabilities
service science
information services
reference model
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Book title
Multikonferenz Wirtschaftsinformatik (MKWI) 2016
Publisher
Universitätsverlag Ilmenau
Publisher place
Ilmenau
Volume
Bd. 2
Start page
1107
End page
1118
Event Title
Multikonferenz Wirtschaftsinformatik (MKWI) 2016
Event Location
Ilmenau
Event Date
09.-11.03.2016
Subject(s)
Division(s)
Eprints ID
245625
File(s)![Thumbnail Image]()
open.access
Name
Baerenfaenger et al._2016-Linking service and capability-driven design_MKWI_Beitrag No.81.pdf
Size
214.24 KB
Format
Adobe PDF
Checksum (MD5)
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