Making Knowledge Visible through Intranet Knowledge Maps: Concepts, Elements, Cases
ISBN
0-7695-0981-9
Type
conference paper
Date Issued
2001-01-06
Author(s)
Abstract
Establishes the conceptual and empirical basis for an innovative instrument of corporate knowledge management: the knowledge map. It begins by briefly outlining the rationale for knowledge mapping, i.e. providing a common context to access expertise and experience in large companies. It then conceptualizes five types of knowledge maps that can be used in managing organizational knowledge. They are: knowledge sources, assets, structures, applications and development maps. In order to illustrate these five types of maps, a series of examples is presented (from a multimedia agency, a consulting group, a market research firm and a medium-sized services company), and the advantages and disadvantages of the knowledge mapping technique for knowledge management are discussed. The paper concludes with a series of quality criteria for knowledge maps and proposes a five-step procedure to implement knowledge maps in a corporate intranet.
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 34th Annual Hawaii International Conference on System Sciences
Publisher
IEEE Press
Publisher place
Los Alamitos
Start page
1
Event Title
34th Hawaii International Conference on System Sciences (HICSS)
Event Location
Maui, Hawaii
Event Date
03.-06.01.2001
Subject(s)
Division(s)
Eprints ID
54868