App Design For Use - A Manager Perspective for In-Memory Technology
Type
conference paper
Date Issued
2014-07-14
Author(s)
Editor(s)
Aveiro, D.
Research Team
IWI1
Abstract
Information systems (IS) intended to help managers are known as management support systems (MSS). The present situation is favorable for a redesign that applies in-memory apps. Such apps promise to support managers with benefits ranging from reducing time for MSS data entry and analysis to new topics of analysis. However, from a manager perspective, in-memory apps lack impact. Based on findings from a literature review and results from a workshop with an expert focus group validated with one-on-one manager interviews, we propose six guidelines for an app design that contributes to greater MSS acceptance from both a consumer and analyst manager perspective: (1) For the entrypage, managers prefer a new tile design with a limited number of KPIs. (2) A manager news ticker provides an appropriate starting point for their self-service analysis. (3) In-memory apps require an intuitive navigation that managers already know and appreciate from the general IS consumer market. (4) A collaboration tool fosters joint managerial problem-solving. (5) Exception reporting which includes personal exception limits and a push function helps managers to react faster. (6) Apart from pure financial aspects, the benefits of in-memory apps should be evaluated by their capability to perform new MSS topics of analysis
Language
English
HSG Classification
not classified
Refereed
Yes
Book title
2014 IEEE 16th Conference on Business Informatics
Publisher
IEEE Computer Society
Publisher place
Los Alamitos
Event Title
16th IEEE Conference on Business Informatics (IEEE-CBI)
Event Location
Geneva
Event Date
14.-17.07.2014
Subject(s)
Division(s)
Eprints ID
234759
File(s)![Thumbnail Image]()
open.access
Name
2014_Goeken_et_al_app_design_IEEE.pdf
Size
222.94 KB
Format
Adobe PDF
Checksum (MD5)
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