Stepwise Evolution of Capabilities for Harnessing Digital Data Streams in Data-Driven Industrial Services
Journal
MIS Quarterly Executive
ISSN
1540-1960
ISSN-Digital
1540-1979
Type
journal article
Date Issued
2016-12
Author(s)
Abstract (De)
Original equipment manufacturers (OEMs) face the challenge of building the capabilities to effectively harness the digital data streams flowing from their digitized industrial products to create innovative data-driven services. Based on insights from the digitization journeys of thyssenkrupp and SIEMENS, we provide a capability framework and actions that will guide OEMs as they progress through a stepwise evolution of six strategic service stages.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Publisher
School
Publisher place
Bloomington, Ind.
Volume
15
Number
4
Start page
297
End page
318
Subject(s)
Division(s)
Eprints ID
249823