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Conceptual Foundations of Customer Relationship Management Systems - with Special Consideration of the Financial Services Sector
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Conceptual Foundations of Customer Relationship Management Systems - with Special Consideration of the Financial Services Sector
ISBN
3-906454-35-5
Type
conference paper
Date Issued
2004-02-29
Author(s)
Winter, Robert
Editor(s)
Cardoso, A.I.
Welzer, T.
Druzovec, M.
Research Team
IWI1
Language
English
Keywords
Relationship Management Architecture
Prozesslandkarte im Beziehungsmanagement
Prozesse im Beziehungsmanagement
Customer Relationship Management
HSG Classification
not classified
Refereed
No
Book title
Fourth International ICSC Symposium on Engineering of Intelligent Systems, EIS 2004
Publisher
University of Madeira
Publisher place
Funchal
Event Title
4th Engineering of Intelligent Systems EIS'2004
Event Location
Funchal
Event Date
29.02.-02.03.2004
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/67981
Subject(s)
information managemen...
Division(s)
IWI - Institute of In...
Eprints ID
214247
File(s)
ismc2004.pdf (160.9 KB)