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Kundenprozessanalyse am Beispiel der Finanzdienstleistungsbranche
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Kundenprozessanalyse am Beispiel der Finanzdienstleistungsbranche
Type
working paper
Date Issued
2001-07-01
Author(s)
Gronover, Sandra
Bach, Volker
Riempp, Gerold
Research Team
IWI2, CKM
Language
German
Keywords
Customer Relationship Management (allgemein)
Kundenbeziehung
HSG Classification
not classified
Refereed
No
Publisher
IWI-HSG; INTERNES Arbeitspapier des Kompetenzzentrums CRM
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/72671
Subject(s)
information managemen...
Division(s)
IWI - Institute of In...
Eprints ID
65994