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A framework for analysing service ecosystems capabilities to innovate
ISBN
978-88-6129-391-5
Type
conference paper
Date Issued
2009-06-01
Author(s)
Editor(s)
Newell, Susan
Research Team
iw6-init
Abstract
Electronic services delivered over the Internet are gaining importance in the business world. This area has seen an increase in scientific interest over the past years under the labels “Internet of Services” and Web-service ecosystems. The paper develops a conceptual framework of actors and their roles in an open innovation system for a networked ecosystem of Web-services. The framework illustrates how open innovation can be implemented in a Web-service ecosystem to increase innovation performance. Simultaneously this research closes a conceptual gap in current reasoning about Web-service ecosystems that neglects innovation processes. The utility of the framework is demonstrated by two case studies of Web-service ecosystems in which the framework was used to identify gaps in the implementation of open innovation processes. Our research results identify specific functions to support innovation processes.
Language
English
Keywords
analysing service ecosystems capabilities
innovate
HSG Classification
not classified
Refereed
Yes
Book title
Information systems in a globalising world : challenges, ethics and practices ; ECIS 2009, 17th European Conference on Information Systems
Publisher
Università di Verona, Facoltà di Economia, Departimento de Economia Aziendale
Publisher place
Verona
Event Title
17th European Conference on Information Systems (ECIS) 2009
Event Location
Verona
Event Date
08.-10.06.2009
Official URL
Subject(s)
Division(s)
Eprints ID
219663
File(s)