Options
Improving Data Quality of Health Information Systems: A Holistic Design-Oriented Approach
ISBN
978-0-9553159-2-3
Type
conference paper
Date Issued
2008-06-09
Author(s)
Editor(s)
Golden, W.
Acton, T.
Conboy, K.
van der Heijden, H.
Tuuainen, V.
Research Team
IWI1
Abstract
Structural changes and increasing market dynamics in the healthcare sector intensify the health providers' need for cost-savings and process optimisation. To address actual drawbacks the adoption of eHealth is currently seen as opportunity to improve not only effectiveness and efficiency but also quality of health services. Data quality aspects will therefore gain in importance. As the actual use of the data is outside of the systems designers' control and in contrast to empirical- and practitioner-based research approaches it is the goal of this contribution to present a first design-oriented approach that helps systems designers to understand the reality of the different stakeholders of healthcare. For this purpose a conceptual model with 44 design elements is presented. For the analysis of the domain two different perspectives are identified. An inter-organisational view defines all elements needed to depict the boundaries of healthcare organisations in order to enable exchange, sharing and integration of data, while the intra-organisational view helps to analyse the inner organisational reality. As not only technical but mainly inter- and intra-organisational issues are actually restricting data exchange, the proposed conceptual model provides a holistic framework for the improvement of data quality which is the prerequisite of high quality health services.
Project(s)
Language
English
Keywords
eHealth
HSG Classification
not classified
Refereed
No
Book title
16th European Conference on Information Systems
Publisher place
Galway
Start page
1883
End page
1893
Pages
11
Event Title
16th European Conference on Information Systems (ECIS)
Event Location
Galway, Ireland
Event Date
09.-11.06.2008
Official URL
Subject(s)
Division(s)
Eprints ID
214560
File(s)