Options
The Need of a Multi-actor Perspective to Understand Expectations from Virtual Presence: Managing Elderly Homecare Informatics
Journal
Informatics for health & social care
ISSN
1753-8157
ISSN-Digital
1753-8165
Type
journal article
Date Issued
2011-11-01
Author(s)
Vimarlund, Vivian
Research Team
IWI1
Abstract
Background. Different studies have analysed a wide range of use cases and scenarios for using IT-based services in homecare settings for elderly people. In most instances, the impact of such services has been studied using a one-dimensional approach, either focusing on the benefits for the patient or health service provider.
Purpose. The objective of this contribution is to explore a model for identifying and understanding outcomes of IT-based homecare services from a multi-actor perspective.
Methods. In order to better understand the state of the art in homecare informatics, we conducted a literature review. We use experiences from previous research in the area of informatics to develop the proposed model.
Results. The proposed model consists of four core activities ‘identify involved actors’, ‘understand consequences’, ‘clarify contingencies’, ‘take corrective actions’, and one additional activity ‘brainstorming IT use’.
Conclusion. The primary goal of innovating organisations, processes and services in homecare informatics today, is to offer continued care, better decision support both to practitioners and patients, as well as effective distribution of resources. A multi-actor analysis perspective is needed to understand utility determination for the involved stakeholders.
Purpose. The objective of this contribution is to explore a model for identifying and understanding outcomes of IT-based homecare services from a multi-actor perspective.
Methods. In order to better understand the state of the art in homecare informatics, we conducted a literature review. We use experiences from previous research in the area of informatics to develop the proposed model.
Results. The proposed model consists of four core activities ‘identify involved actors’, ‘understand consequences’, ‘clarify contingencies’, ‘take corrective actions’, and one additional activity ‘brainstorming IT use’.
Conclusion. The primary goal of innovating organisations, processes and services in homecare informatics today, is to offer continued care, better decision support both to practitioners and patients, as well as effective distribution of resources. A multi-actor analysis perspective is needed to understand utility determination for the involved stakeholders.
Project(s)
Language
English
HSG Classification
not classified
Refereed
Yes
Publisher
Informa Healthcare
Publisher place
London
Volume
36
Number
4
Start page
220
End page
232
Pages
13
Subject(s)
Division(s)
Eprints ID
214543