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When Good Becomes Bad : The impact of customer focus on employee's rule breaking behavior
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When Good Becomes Bad : The impact of customer focus on employee's rule breaking behavior
Type
conference paper
Date Issued
2010-09-16
Author(s)
Hattula, Johannes
Language
German
HSG Classification
contribution to scientific community
Refereed
No
Publisher
Institut für Marketing
Publisher place
Graz
Start page
1
Event Title
Forschungstagung Marketing 2010
Event Location
Graz
Event Date
16.-18.09.2010
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/95917
Subject(s)
business studies
Division(s)
IMC – Institute for M...
Eprints ID
69291