Christoph PetersBarbara LangesPhilipp ReinhardMahei LiSophia HermannRebecca KatzenbergerAndreas BoesJan Marco LeimeisterBarbara LangesChristoph PetersJan Marco LeimeisterAndreas Boes2023-07-252023-07-252023-06-20https://www.alexandria.unisg.ch/handle/20.500.14171/11776010.36194/ING_2023deChatbotHuman-AI CollaborationHybrid IntelligenceHybride IntelligenzITSMIT SupportLow Codebook section