Meynhardt, TimoTimoMeynhardtBryson, John M.Crosby, BarbaraBloomberg, Laura2023-04-132023-04-132015https://www.alexandria.unisg.ch/handle/20.500.14171/107345In this chapter, Meynhardt's public value theory is outlined and systematically applied to construct and justify a Public Value Scorecard (PVSC). Different inquiry techniques, such as survey versions, interview methods and social media analysis, are introduced. A number of case examples, e.g. FC Bayern Munich, Federal Labor Agency and Nestlé are described to illustrate applications both in the public and private sector.enPublic ValueValue PhilosophyPublic Value ScorecardBasic NeedsSynergeticsCommon Goodbook section