Alt, RainerRainerAltKlein, StefanStefanKleinKuhn, ChristophChristophKuhnBaskerville, RichardSmithson, SteveNgwenyama, OjelankiDeGross, Janice I.2023-04-132023-04-131994https://www.alexandria.unisg.ch/handle/20.500.14171/63786enElectronic Coordination Mechanisms for Service Task Allocationbook section