The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications

Zierau, NaimNaimZierauFlock, KorbinianKorbinianFlockJanson, AndreasAndreasJansonSöllner, MatthiasMatthiasSöllnerLeimeister, Jan MarcoJan MarcoLeimeister2023-04-132023-04-132021-01-08https://www.alexandria.unisg.ch/handle/20.500.14171/110733entrustsocial presenceonline experimentai-based chatbotThe Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applicationsconference paper