Ambos, TinaTinaAmbosMüller-Stewens, GünterGünterMüller-Stewens2023-04-132023-04-132017-02https://www.alexandria.unisg.ch/handle/20.500.14171/10265810.1016/j.lrp.2016.11.003Nowadays, diversified companies or business groups are the norm rather than the exception. Most multibusiness or multi-unit firms are organised as a multidivisional firm (M-form firms). They are structured into semi-autonomous divisions or operating units that report to a corporate headquarters (CHQ) to guide, control and coordinate the group. There are many different ways to manage the role of such a corporate center. Also, over the past decades, these roles had to change, owing to the changing requirements from the business environment and new approaches to managing the roles.enjournal article