Singler, SebastianSebastianSinglerGuenduez, Ali A.Ali A.GuenduezOberli, MoritzMoritzOberliSchedler, KunoKunoSchedlerBaldinger, GustavGustavBaldingerTomczak, TobiasTobiasTomczak2023-04-132023-04-132019-07https://www.alexandria.unisg.ch/handle/20.500.14171/98501Based on the enablers we have identified, politicians and public managers can assess their organisation’s capability to implement smart government, identify gaps and eventually boost the success of smart government initiatives. In the paper we suggest some key questions for politicians and public managers to get an initial idea of where the major gaps might be. This has to be followed by a detailed maturity assessment. After identifying the gaps, politicians and public managers need to prepare projects or measures to fill them.enSmart government: a playbook for politicians and public managersmonograph