A Service Model for the Development of Management Systems for IT-enabled Services

Ebert, NicoNicoEbertUebernickel, FalkFalkUebernickelHochstein, AxelAxelHochsteinBrenner, WalterWalterBrenner2023-04-132023-04-132007-08-10https://www.alexandria.unisg.ch/handle/20.500.14171/80309deCCIIMA Service Model for the Development of Management Systems for IT-enabled Servicesconference paper