Kaplan, R.S./Norton, D.P.: Strategy Maps. Converting intangible assets into tangible outcomes, Harvard Business School Press, Boston 2004

Müller-Stewens, GünterGünterMüller-Stewens2023-04-132023-04-132004https://www.alexandria.unisg.ch/handle/20.500.14171/68808enKaplan, R.S./Norton, D.P.: Strategy Maps. Converting intangible assets into tangible outcomes, Harvard Business School Press, Boston 2004book review