Now showing 1 - 4 of 4
  • Publication
    Making Sustainability Heard - Investor Relations Role in Communicating Corporate Responsibility
    (The George Washington University School of Business, 2008-08-12) ; ;
    Despite its current popularity in research as well as public debate, the concept of Corporate Social Responsibility (CSR) has always been somewhat vague. The lack of a common understanding may explain some of the controversy surrounding the issue of CSR. Given this ambiguity and controversy, any public company engaging in CSR activities needs to explain and justify its choice of programs and policies to its relevant stakeholders. One of the most crucial stakeholder groups in this respect are the professional capital market participants covering a company, since their perceptions and judgements directly impact a company’s resource base, and thereby its strategic options. The communication of CSR activities to these stakeholders can only be expected to be successful if their perspective is adequately understood by the company. This paper presents an explorative empirical survey of 42 European equity analysts. Based on qualitative, in-depth interviews with this core stakeholder group, the perception of CSR issues on capital markets is described and differentiated. Furthermore, suggestions on how to appropriately frame CSR issues in capital market communication are derived. We believe that the insights provided by this survey may help foster greater acceptance for CSR activities by the financial community.
  • Publication
    Framing Corporate Social Responsibility for Capital Market Communications
    The empirical findings presented in this paper were gained from interviews with equity analysts at the Frankfurt Stock Exchange. The interviews sought to identify how mainstream equity analysts, that are not particularly involved in Socially Responsible Investment research, perceive the concept of Corporate Social Responsibility. On the one hand, the evidence suggests that ecological, social and governance issues are increasingly becoming part of mainstream investment analysis. However, in order to gain legitimacy among capital market participants, sustainability issues have to be communicated and framed according to the financial community's perspective. In particular, the impact of CSR measures on a company's strategic development, its corporate governance, image and employee relations seem to be most relevant to the financial community. Based on our findings, we propose that CSR issues could become a greater component of investor relations activities, if framed appropriately.
  • Publication
    A New Reputational Paradigm for the Financial Industry? Insights from Chinese Sovereign Wealth Funds doing Business in Europe
    Perception is reality, an insight that Chinese state-owned investment funds had to learn the hard way in Europe during the last few years. With their enormous financial means (China is said to have accumulated more monetary reserves in the last years than any other nation state, growing every month by 20 billion $), it is not surprising that European politicians and lawmakers are discussing whether to protect key industries from the influence of state investors from emerging economies. China Investment Corporate Ltd alone, the largest state owned investment vehicle, has 200 billion $ at its disposal, making it one of the world's most important financial investors. Although, according to its management, this and other state funds operate free from governmental control and are interested in long-term, minority investments in European and American companies, there are widespread resentments. As long as the proponents of state funds do not become more transparent and proactive communicators, a shift in this perception seems not to happen in the foreseeable future, effectively shutting of investment opportunities for Chinese investors. The current culture of obscurity might thus be detrimental to business outcomes in the long term. Rather, within the current context of public and journalistic incomprehension for state investors, measures are necessary in order to better manage their reputation. The question that our research paper investigates is therefore whether such investment funds should manage their reputation in the first place and what measures could be undertaken to become more reputable to the public and to the media.
  • Publication
    An Examination of the Corporate Social Responsibility Discourse in the Blogosphere
    In this paper we utilize social network analysis to examine the interaction patterns between corporate blogs devoted to sustainability issues and the blogosphere, a clustered online network of collaborative actors. By analyzing the structural embeddedness of a prototypical blog in such a virtual community, we show the potentials of online platforms for engagement with an increasingly socially and ecologically aware customer base. It is furthermore demonstrated that consumer involvement via sustainability blogs is a valuable new practice for communications and brand management and opens new horizons for communicating corporate social responsibility issues to key constituencies online.