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    Sustainability in and through IoT-enhanced Business Processes
    (ceur-ws.org, 2024-09)
    Albert, Manoli
    ;
    Antoni Mestre Gascon
    ;
    ;
    Torres, Victoria
    ;
    Valderas, Pedro
    In today's interconnected world, businesses integrate Internet of Things (IoT) devices to enhance efficiency, gather real-time data, and make informed decisions. These devices autonomously execute tasks and collect data, revolutionizing business processes (IoT-enhanced BPs). They optimize operations, improve productivity, and streamline resource utilization across various industries, such as manufacturing, retail, and logistics. However, businesses must also focus on sustainability beyond environmental concerns, encompassing economic, social, human, and technical aspects. Measuring the sustainability of IoT-enhanced BPs across these dimensions is crucial for long-term viability. While sustainability in business processes has been integrated over the past two decades, existing research has not sufficiently considered the role that IoT devices play in this context. To this end, this work aims to analyze the impact of IoT devices on sustainability issues, emphasizing the need for ongoing research in the BPM field to achieve sustainable IoT-enhanced BPs.
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